Sign in to TurboTax by verifying your identity
Below is the full transcript for the above video.
Are you having trouble getting into your account? You can use your phone number, user ID, or email, and we'll send you a code to get you back in.
If you forgot the phone number, user ID, or email associated with your account, select Try something else to verify your identity and account ownership a different way.
When you try something else, we'll ask additional questions about you such as your last name, date of birth, Social Security number, and zip code to verify your identity.
Next, you can use your passkey to sign in (if you have one), enter your password, receive a code to reset your password, or choose to verify your account a different way, which means you’ll be asked a few more questions to make sure it’s really you.
