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What is the TurboTax Audit Support Guarantee?

SOLVEDby TurboTax1647Updated July 07, 2022

Our TurboTax Audit Support Guarantee gives you free audit guidance from a trained tax professional to help you understand your IRS notice and answer all your audit-related questions.

As of December 1, 2021, our Guarantee covers 2019, 2020, and 2021 federal and state returns prepared in …

  • TurboTax Free Edition
  • TurboTax Live Basic
  • TurboTax Deluxe
  • TurboTax Live Deluxe
  • TurboTax Premier
  • TurboTax Live Premier
  • TurboTax Self-Employed
  • TurboTax Live Self-Employed
  • TurboTax Home & Business

You get:

  • One-on-one audit guidance from an experienced tax professional;
  • Year-round answers to your audit questions; and
  • Assistance with what to expect and how to prepare for the audit.

Visit the TurboTax Audit Support Center any time you need audit-related help.

You can read the fine print at the Intuit Software End User License Agreement for TurboTax Desktop Software or the TurboTax Online Terms of Service. Enter audit support in the Find feature in your browser (usually listed under Edit) to go to it quickly.

If you receive an audit letter based on your 2021 TurboTax return, our Audit Support Guarantee provides one-on-one question-and-answer support with a tax professional as requested through our Audit Support Center for audited returns filed with TurboTax for the current tax year (2021) and the past two tax years (2020, 2019).

We will not represent you before the IRS or state agency or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) Excludes TurboTax Business. Limitations apply. See Terms of Service for details.

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