What should I do if I see a “Your transmission didn’t go through” error screen?

by TurboTax •   1
Updated April 10, 2026 2:11 PM

If you see a Your transmission didn’t go through message with the reason Your reCAPTCHA response hit a snag, your filing may still have gone through.

How to check your status and re-transmit if needed

  • Sign out of TurboTax.

  • Sign back in.

  • Check your e-file status. If your return was already accepted, no further action is needed.

  • If your return still needs to be transmitted, go through the File section to re-submit it.

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