What should I do if I see a “Your transmission didn’t go through” error screen?
If you see a Your transmission didn’t go through message with the reason Your reCAPTCHA response hit a snag, your filing may still have gone through.
How to check your status and re-transmit if needed
Sign out of TurboTax.
Sign back in.
Check your e-file status. If your return was already accepted, no further action is needed.
If your return still needs to be transmitted, go through the File section to re-submit it.




