TurboTax HelpTurboTax HelpIntuit

Failed adoption attempt box is getting checked when you finalize adoption credit info in TurboTax Online

SOLVEDby TurboTaxTurboTax Online3Updated over 1 year ago

When going through the Adoption section of TurboTax Online, after selecting I finalized the adoption in 2020 on the Let us know which one applies to your adoption screen, the section is completed. But when looking at the completed forms, some customers are seeing the yes box for Was this a failed adoption attempt being checked.

We’re currently working to resolve this inconvenient issue. If you’d like to receive progress status updates, please sign up here.

Was this helpful?

You must sign in to vote, reply, or post
TurboTax Mobile Apps DeluxeTurboTax Mobile Apps FreeTurboTax Mobile Apps PremierTurboTax Mobile Apps Self-employedTurboTax Online DeluxeTurboTax Online FreeTurboTax Online PremierTurboTax Online Self-employed
Dynamic AdsDynamic Ads