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New Member
posted Jun 11, 2020 3:06:15 AM

Your transmission didn't go through The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. - 601ERRV:5, CustHdr_17

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

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2 Replies
Level 15
Jun 11, 2020 4:45:58 AM

Add a US phone number for the Turbo Tax profile.  You need to click Intuit Account in the lower left of the Turbo Tax page and enter a U. S. phone number and then your password and save it.  I don't even think it needs to be a valid phone number because when you go to file the return, it gives you an option to get email updates and/or text messages.  Just make up a U. S. number if needed and don't check the box saying you want text messages and you should be able to get the taxes filed.  

New Member
Jul 15, 2020 8:56:10 AM

THIS was exactly what I needed, so THANKS!!  Just a note, I also updated the phone number in the actual return to a US number as well. It transmitted after doing both, but not sure if the change to the return mattered or not.  Cheers!