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Returning Member
posted Nov 19, 2021 12:21:53 AM

You have a visa credit card that is expired. I need to update this. I am on line but I cannot see how I can make that happen. Help?

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2 Replies
Returning Member
Nov 19, 2021 12:39:05 AM

Please do not email me again until you can answer my question.  I don't want to hear anything from you until you tell me how I can change my Visa card to GET YOU PAID.  I have sent my 2020 tax return into the IRS back in Feb 2021.  I just want to pay you for my turbo tax that I used.

Level 15
Nov 19, 2021 4:49:07 AM

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/