Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 11, 2019 8:47:12 AM

You guys are no help at all this is an horrible app I been calling for hours to you cunstomer service number and no one can get me thru please delete my account

0 1 1012
1 Best answer
Level 15
Dec 11, 2019 8:59:43 AM

This is mainly a user community forum, so nothing account-specific can be handled here.

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time.  Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.

1 Replies
Level 15
Dec 11, 2019 8:59:43 AM

This is mainly a user community forum, so nothing account-specific can be handled here.

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time.  Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.