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Level 2
posted Mar 15, 2023 5:43:31 PM

Windows 10 Update Deletes 2022 TurboTax File Entries

Twice I had to update my Windows 10 And TWICE it blew away all the data in my 2022 TurboTax Home and Business and left me starting from scratch!  Help!!  What is going on?  I've been using TurboTax for years and this has never happened to me before.  Hours of work just GONE.  Please, can someone comment or help me here?  Thank you.

0 4 513
4 Replies
Intuit Alumni
Mar 16, 2023 1:44:22 PM

Have you checked your recycle bin to see if they are located there? 

Level 2
Mar 20, 2023 8:03:44 PM

Yes, nothing in the Recycle bin.  Something needs to be done about this. I was reading a post from a while ago that had this happen.  There's a problem with Windows Updates and Turbo Tax, and I don't know how to fix. Can you please investigate and help?  Thank you.

Level 2
Mar 20, 2023 8:06:00 PM

Also, here is a problem with Windows 11 and Turbo Tax - there's a problem between updates 10 and now 11.  

 

https://answers.microsoft.com/en-us/windows/forum/all/cant-find-my-turb[product key removed]-upgraded-to/4ca92003-6baf-4eaa-8b7f-52bf7ff0b0d5

 

Please help!  Thank you.

Intuit Alumni
Mar 21, 2023 10:08:14 AM

We have a great FAQ here to help locate your return on your computer. 

 

If you need additional assistance, please click here to contact us. @ses604