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Level 2
posted Feb 9, 2022 1:04:43 AM

Will turbo tax fix the glitch for Kentucky filers who keep getting the error unable to efile due to no dependent ssn or ein ?

I want to e file my federal however the state of Ky needs to be e file as well. No other tax service is having this problem. What is turbo tax doing to fix this

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1 Replies
Expert Alumni
Feb 9, 2022 5:59:27 AM

We appreciate your experience and we are working on it. Some Kentucky TurboTax customers may be experiencing an error when trying to e-file their return.  The error says, "Not Eligible for Electronic Filing" when no dependent care providers are listed on the return.