I had big problems in using Turbo Tax for my 2019 tax return, as did many other people. There were numerous posts about inability to keep desktop TT open -- it would just close, or other system or software related issues. And many dissatisfied customers for 2019. I finally got TT 2019 to work, but the TT Help desk was not helpful, and in fact just closed my open ticket after failing to help and promising to get back with me (I had phone calls). I'm determined not to go through this BS again.
My question is -- what does anyone know about TT for 2020 and whether TT has solved its problems on Mac, or whether it has continued to ignore them. I have used HR Block for certain past years, so I could just switch to them if I don't get a positive consensus on this message board or a positive response from TT itself (I regard a positive response as one acknowledging the problem and explaining how it was fixed by TT for 2020.
Thanks, Allentax
TurboTax 2020 will work fine on Macs running OSX 10.14 of later. I have it installed with no problems at all.
I am running Big Sur 11.1 on a Mac Book Pro and Turbo Tax is a NIGHTMARE - it is locked open, and won't close - the SAVE form is on the screen and it won't Save, Delete, or Close -
Turbo 2019 worked like a dream but 2020 is a mess.
If anyone has a way to close it let me know. It reopens after a force close of the MBP -
What version are you on?
Top menu bar -> TurboTax -> About TurboTax -> More Info. If not 2020. r12.029 then you need to update.
Turbo Tax download did not work. I need a refund.
Dan Boeckman
I have older version, so it does not work. Need refund.
Dan Boeckman
@drboeckman wrote:
I have older version, so it does not work. Need refund.
Dan Boeckman
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
@drboeckman To request a refund for your TurboTax CD/Download product, please complete the form in the below FAQ: