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New Member
posted Jul 27, 2025 9:09:31 AM

Why would my recovery email be changed if I wasn’t the one who did it

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1 Replies
Level 15
Jul 27, 2025 11:25:26 AM

No one in the user forum can access your account nor would we know how your email was changed.  You can update your account  if you feel that your password or email has been compromised.

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

 

For further help contact customer support during business hours Monday - Friday.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh