Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 6, 2020 5:32:49 AM

Why wont it let me change my email address associated with my account?

0 3 861
3 Replies
Expert Alumni
Feb 6, 2020 6:00:12 AM

You can check or change the e-mail address on file for you by following the steps in this TurboTax Help article:  How do I change my TurboTax account email?

New Member
Mar 14, 2021 1:58:49 PM

I followed instructions to change my email address & it still won't let me change it.

Intuit Alumni
Mar 14, 2021 4:36:58 PM

@margoneri Once you change your email address, please ensure that you revisit the email section and select the Verify email link.  See the below screenshot for reference.