Why won't my 2023 documents upload? When I tap on the "upload" it brings me to my personal files, but that won't let me do anything either.

Here's how to view, download, and print your prior-year tax returns. You can access returns for the past seven years.

 

First time signing in this year

1. Sign in to your TurboTax account and select Continue on the screen showing your prior-year summary. Make sure you're using the same TurboTax account (user ID) as in prior years.
2. On the second screen showing product and pricing, scroll down and select Your tax returns & documents.
3. Select the year you want, then select Download/print return (PDF).
   • If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. One of them should have the return you're looking for.

If you've started your return already

Sign in to your TurboTax account. Make sure you're using the same TurboTax account (same user ID) as in previous years.

There are two ways to get your prior-year returns.

1. Select Documents from the side menu, use the dropdown menu to choose the tax year you want, and select Download tax PDF.
2. From Tax Home, scroll down and select Your tax returns & documents. Select the year you want and select Download/print return (PDF).

Here's more info on Accessing a Prior Year Return.

 

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