Why will my 2017 deluxe not open ??? go to setup and nothing happens.

I have put in 2017 deluxe disc. It ays it is ready to install. Then says 100% insstall, then after about 1 min the turbo tax screen goes off. I go to disc and open and see set up TT2017. I click..nothing happens except asks me if I want to let ap on computer...yes....nothing..back to install.

491

1 Best answer

New Member

Jun 6, 2019 7:22:21 AM

Though not knowing your entire situation, below is an issue that might apply to you. Let us know if this work around helps.

https://ttlc.intuit.com/replies/6414373

New Member

Jun 6, 2019 7:22:21 AM

Though not knowing your entire situation, below is an issue that might apply to you. Let us know if this work around helps.

https://ttlc.intuit.com/replies/6414373

New Member

Jun 6, 2019 7:22:25 AM

Make sure that your operating system is updated and also compatible with the software. If you are still having issues after this you can reach out to one of our customer service representatives at the link below.

https://support.turbotax.intuit.com/contact/

Why sign in to the Community?

Why will my 2017 deluxe not open ??? go to setup and nothing happens.