Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 21, 2020 11:18:24 PM

Why wasn't my filing free like they are promoting

0 5 516
5 Replies
Level 3
Feb 22, 2020 4:27:37 PM

To qualify for the TurboTax free edition you can only have this included: 

 

  • W-2 income
  • Limited interest and dividend income reported on a 1099-INT or 1099-DIV
  • Claim the standard deduction
  • Earned Income Tax Credit (EIC)
  • Child tax credits



Situations NOT covered in TurboTax Free Edition include:

  • Itemized deductions (Schedule A)
  • Business or 1099-MISC income
    (Schedule C)
  • Stock sales (Schedule D)
  • Rental property income (Schedule E)
  • Credits, deductions and income reported on schedules 1-6, such as the Student Loan Interest Deduction

 

 

 

Reference Link: https://turbotax.intuit.com/best-tax-software/why-its-free

Level 3
Feb 22, 2020 4:32:19 PM

@chrystyle22 Alternatively if you didn't qualify for the free edition with TurboTax the IRS has other free file programs that they offer for eligible taxpayers. 

 

 

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

New Member
Feb 22, 2020 4:41:13 PM

It's possible your adjusted gross income is too high.  See regulations for free filing.

New Member
Feb 24, 2020 4:23:11 PM

I had everything on the list to qualify for the free filing they let me get all the way to the end to say oh that will be $120 😲 then I found out about a class action lawsuit dealing with this free filing bs 

Expert Alumni
Feb 24, 2020 4:25:52 PM

You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade. 

Please see the following link for tax situations covered in TurboTax Free Edition.

Free Edition

  

To see what you are being charged for please follow the instructions in the following FAQ.

Review Fee's