Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 1, 2019 12:40:04 PM

Why was i required to pay for state efile, I purchased product with free state efile? i did not itemize, i took the standard deduction.

0 1 793
1 Best answer
Level 15
Jun 1, 2019 12:40:06 PM

If you purchased the Deluxe version that has both Federal and State programs, it is a free state program download that is included; i.e., the program to prepare the state return.  But there is a fee to efile the state return (except New York.)

Did you encounter a 24.99 fee? 
In all desktop products there is a 24.99 fee to efile a state return, except there is no fee for New York state.  There is no fee to print and mail the state return.

1 Replies
Level 15
Jun 1, 2019 12:40:06 PM

If you purchased the Deluxe version that has both Federal and State programs, it is a free state program download that is included; i.e., the program to prepare the state return.  But there is a fee to efile the state return (except New York.)

Did you encounter a 24.99 fee? 
In all desktop products there is a 24.99 fee to efile a state return, except there is no fee for New York state.  There is no fee to print and mail the state return.