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Returning Member
posted Jun 3, 2019 12:20:50 PM

Why should I delete my new Turbo Tax CD I bought from Target a couple of weeks ago? Have just been waiting for you to install missing state information??

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1 Best answer
Level 15
Jun 3, 2019 12:20:59 PM

Seems to be solved.

7 Replies
Level 15
Jun 3, 2019 12:20:51 PM

Who said you have to delete your CD?  What are you trying to do?  Did you get it installed OK?  

Returning Member
Jun 3, 2019 12:20:53 PM

Yes, it was installed 2 weeks ago, then was advised had to wait until I received msg the state info was installed.  received this into today.  How do I begin using the installed version of turbotax?

Level 15
Jun 3, 2019 12:20:54 PM

You didn't have to wait.  You could have started entering all your info when you installed it.  Open the program and let it update.  Then it should take you though starting a new return or go up to FILE - NEW TAX RETURN.

And you have to update the state program yourself.  What was missing?  Are you switching from the Online version?  

Level 15
Jun 3, 2019 12:20:55 PM

Illinois?

Returning Member
Jun 3, 2019 12:20:56 PM

Arkansas

Returning Member
Jun 3, 2019 12:20:57 PM

Recommend.  Thanks VolvoGirl

Level 15
Jun 3, 2019 12:20:59 PM

Seems to be solved.