☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Apr 10, 2024 7:19:23 AM

Why is TTD 2019 Premier being sold if the license cannot be activated?

Please stop selling 2019 TTD since the license server has been taken down.

0 3 1895
3 Replies
Level 15
Apr 10, 2024 7:22:48 AM

Where --- and when --  did you purchase the 2019 software?   It is not available on the intuit site.  Did you purchase it from a retailer?

Level 1
Apr 10, 2024 2:07:01 PM

Yes, on Amazon

Level 15
Apr 10, 2024 2:10:57 PM

Then the issue is with Amazon.   Did you buy it from a third party seller?   Try getting a refund from Amazon.   Not sure why they are still selling software you cannot use.