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New Member
posted Apr 9, 2025 11:30:53 AM

why is my return slow in processing?

i was accepted on Feb 22. My return still says it is processing going into my 7TH week. Nothing is indicated on my transcript. i tried calling IRS - no representative. and Turbotax - no representative.

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2 Replies
Level 15
Apr 9, 2025 11:32:38 AM

TurboTax gets no information after you file your return.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

 

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh

.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

 

Expert Alumni
Apr 9, 2025 11:35:10 AM

Once you submit your return in TurboTax Online, you'll see its status on the Tax Home screen of your account. 

 

If your taxes are Accepted it is a good thing.  

  • It means that their were no technical errors like Social Security Numbers that were wrong.
  • It also means that TurboTax does not have any control of your  return.
  • If you are being told that it's still in process, the IRS has not finished checking it out.
  • If you see Processing, the IRS is looking at them. 

You can check the status of your tax return.  You will need:

  • Social Security Number.
  • Tax return year.
  • Hilling Status.
  • Exact refund amount

Please click here to enter your information  Check Your Refund .

If you wish to contact the IRS, you can call toll-free at 800-829-1040 

 

You can also Check your State Refund.

 

Other reasons your refund can be delayed

  • If you mailed your return and expect a refund, it could take four weeks or more to process your return.
  • In addition some tax returns take longer to process than others for many reasons, including when a return:
    • Contains errors or is incomplete
    • Needs further review in general
    • Is affected by identity theft or fraud
    • Was referred to the IRS by the bank due to suspicious activity
    • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
    • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
    • And I'm sure a host of other issues