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Returning Member
posted Jun 16, 2020 12:02:31 PM

Why is my refund still processing after 63 days? It was accepted but nothing since

0 3 565
3 Replies
Level 15
Jun 16, 2020 12:03:34 PM

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Returning Member
Jun 16, 2020 12:08:28 PM

Thank you for your feedback .  

   I alo , have not received my stimulus 

Money yet and cannot get any info whatsoever,  on the site except ..Paymrmt status unavailable?

Level 15
Jun 16, 2020 12:11:45 PM


@BIGAL777 wrote:

Thank you for your feedback .  

   I alo , have not received my stimulus 

Money yet and cannot get any info whatsoever,  on the site except ..Paymrmt status unavailable?


Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#paymentnot

 

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
  • You’re not eligible for a payment (see EIP Eligibility and General Information).

If you receive “Payment Status Not Available”, you will not be able to provide direct deposit information at this time.  We’re working on updates to allow more people to use this feature.

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.