Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 8, 2020 8:51:20 PM

Why is my federal tax return not showing up on the IRS website after it was filed with Turbotax and marked as Accepted?

0 7 4967
7 Replies
Level 15
Sep 8, 2020 8:57:59 PM

 

How long ago was your e-file accepted? 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

 

Your federal refund amount is on line 20 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

New Member
Sep 8, 2020 9:36:48 PM

It was accepted on 7/1/2020 - so just over 2 months ago...

Level 15
Sep 8, 2020 9:38:28 PM

Are you using the refund amount from line 20 of your Form 1040 when you check the IRS site?

New Member
Sep 15, 2020 3:25:12 PM

I actually owe taxes so trying to pay them on the IRS website... but it says that my Federal return wasn't yet received but Turbotax said it was accepted... so not sure what's going on!

Level 15
Sep 15, 2020 5:07:10 PM

@gwilton782 Where are you looking on the IRS site?  The IRS Where's My Refund site does not display anything about your tax return if you owe tax due.  It only shows information for returns that will receive refunds.  Not sure what is stopping you from going to the IRS payment site to pay the IRS:

 

https://www.irs.gov/payments/direct-pay

 

You have missed the payment deadline of July 15, so after you pay, you can expect a bill someday for the interest you owe.

New Member
May 17, 2021 1:56:38 PM

Having the same problem. You can't pay the IRS because the site doesn't show how to pay it since IRS is showing it never even got it. It's like saying you have a bill and then the vendor not receiving the tab.

Expert Alumni
May 17, 2021 3:15:21 PM

You can pay your tax bill at the IRS website even if your tax return has not been accepted.  

 

If you need to make an extension payment - go here - Get an extension when you make a payment

 

@Rashimotosan   You replied to an old thread, so if this doesn't answer your question - post a new Q here.