Why haven't I received my verification code through my email to file my taxes?

Review your spam or junk folder. The email may have been diverted there.

 

TROUBLESHOOTING:

EMAIL

I didn't get a code:

If you didn’t get a code, check that you have the correct email listed in your account:

• Select Intuit Account in the left-hand menu.
• Under Account Settings in the PROFILE tab, enter or edit your email address.

I still didn't get a code:

Unfortunately, some providers can take as along as 48 hours to release emails they consider spam, or they may experience system-wide outages that cause delays.

• Add do_not_reply@intuit.com to your email contacts list to help prevent Intuit emails from being treated as spam.
• If you can, try using an email address from a different email provider. (See above for how to change addresses in Account Settings).

The code I got isn’t working:

• Request another verification code (resend verification email).
• Leave the window open that asks for the code--closing it will invalidate the code, because the system will think you logged out.
• Open another tab, window or use a different browser to check your email for the code.

Verification email is not being received - AND your email is listed correctly

01) log into your tax return

02) bottom left you should see: "Intuit Account"

03) Temporarily change the email address listed - click on "Sign in & Security"  

04) click the " > " to the right of your Email Address

05) change your email address to anything & enter a 2nd time to confirm then hit "Save"

06) now we are going to correct it back - click the " > " to the right of your Email Address

07) Enter your correct email address back & enter a 2nd time to confirm then hit "Save"

08) click the blue words " Verify email" and check your email for the verification email and follow it's instructions (may be in your junk or spam folder)

 

To Get back to your tax return  

01) you will notice that your browser had opened a second tab or window (depending on your settings). Just click on the one that says "TurboTax..."

I need verify my email to complete my efile

@RB322 Please visit the Help Article below for information on how to receive your verification code via email.

 

What if I'm having trouble with my filing verification code?