Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 9, 2020 8:58:10 AM

Why does this "live help" chat suck so horribly ?

0 1 111
1 Replies
Expert Alumni
Mar 9, 2020 9:13:36 AM

You might want to clear the cache.  

 

If you are filing with TurboTax online, let's do these: 

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.   To clear cache, click here: Cache
  • You may also try a different browser.