TurboTax might prompt you to restart your return or check your status for several reasons:
- TurboTax releases updates to fix bugs, improve performance, and ensure compliance with the latest tax laws. If an update is available, the system might require a restart to apply these changes.
- Sometimes, technical issues such as corrupted files or incomplete installations can cause the software to behave unexpectedly, including restarting or freezing.
- Clearing cookies and cache can help resolve TurboTax issues. Go to your browser settings, select "All time," check "Cookies and other site data" and "Cached images and files," then click "Clear data."