Which app are you logged into and what they are you trying to do? Please let us know so we can assist you further.
If you are using Credit Karma app please contact them for assistance.
I am just trying to file my taxes. It keeps sending me to credit karma
I am not using Credit Karma I am using Turbo Tax
You can simply ignore or reject if you are given the option. To learn more, click here: https://www.businessinsider.com/personal-finance/turbotax-customers-credit-karma-checking-account-2021-2