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New Member
posted Feb 1, 2025 10:57:24 AM

Why does screen freeze on “Next we’ll check for expense people often miss” screen? It never progresses beyond there.

Online premium version through Lyft. Stops at same place every time. 5th attempt.

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1 Replies
Expert Alumni
Feb 2, 2025 7:45:28 AM

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser.

 

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