Why does it still show payment due to state or federal when I set up on turbo tax to remove amount due to federal or state directly from my bank account?

I expect the funds have not been withdrawn yet.

• The IRS and State will not issue a refund, nor make a withdrawal until the tax return is fully processed.
• You can confirm this on the Online account for individuals

You can access tax records

• View key data from your most recently filed tax return, including your adjusted gross income, and access transcripts or tax compliance report
• Check your refund
• View digital copies of certain notices from the IRS
• View information about your Economic Impact payments
• View information about your advance Child Tax Credit payments
• View your audit status (currently available for certain audits conducted by mail)

Turbo Tax will always say the Tax Due or Refund. That is just the result of your tax return when you filed. It doesn’t know if or when you paid it and the IRS or state doesn’t update Turbo Tax when they get your payment.  Your only proof of payment is your bank statement or credit card showing the payment coming out. Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account.