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New Member
posted Feb 24, 2025 8:58:47 AM

Why do I keep getting a pop-up window asking to share my screen? Very annoying

This feels like a scam or privacy violation. What's going on?

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1 Replies
Level 15
Feb 24, 2025 9:08:37 AM

Did you request to have a Tax Expert help you with your tax return?  This looks like you have TurboTax Live Assist.

See this TurboTax support FAQ for how to remove Live Assist - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US?uid=m7jbafkv