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Level 1
posted Feb 25, 2024 5:59:28 PM

Why did Turbotax take $118 from my federal refund. I paid for deluxe version only which was $45 according to the agreement I accepted.

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1 Best answer
Level 15
Feb 25, 2024 6:03:45 PM

The Deluxe online edition is currently $39.  You must have added a state tax return which is an additional $39.  Then you must have chosen the option to have the TurboTax account fees paid from the federal tax refund instead of paying the account fees with a credit card, the service charge for the pay with refund option is $40.

$39+$39+$40= $118

 

3 Replies
Level 15
Feb 25, 2024 6:03:45 PM

The Deluxe online edition is currently $39.  You must have added a state tax return which is an additional $39.  Then you must have chosen the option to have the TurboTax account fees paid from the federal tax refund instead of paying the account fees with a credit card, the service charge for the pay with refund option is $40.

$39+$39+$40= $118

 

Level 1
Feb 25, 2024 6:06:20 PM

Dang, I really would have rather paid with my card, that should of been the first option. I feel like they push people in the wrong direction to milk them more.

 

I just went with what is easier and got scammed. 1/10 don't recommend this service for that reason.

 

Should be guiding people to get the most of their refund not lure them into spending it here.

 

Shame!

Expert Alumni
Feb 25, 2024 6:07:01 PM

Did you use the "Pay With My  Refund" option? The fees (TurboTax fees and a separate processing fee) are deducted from your refund. The fees were displayed when you chose that option.  Some other reasons why your refund is lower than the amount on your tax return:

 

  • The IRS may have applied part of your refund to other debts you may have, such as child support, student loans, spousal support, or other state debt.
  • The IRS found a mistake in your tax return.

For more information, review the TurboTax Help article Why is my refund direct-deposit or check lower than the amount in TurboTax?