This likely means there is a form or multiple forms that aren't ready to be filed just yet. Here is an IRS forms availability table for TurboTax individual (personal) tax products. Also see our FAQ to guide you to the dates tax forms will be available state by state.
I am filing a 1040 individual tax return and the schedule says available. I'm still unable to transmit through e-file.
Yes, If you received the response "You are not entitled to e-file" means there were errors on the return or a certain form/s are not available yet for file. , You may click Federal Review located on the upper right hand side of the screen and click review to check for errors. You do the same on your state income tax. .
The errors on the return must be fixed in order to successfully transmit the return to the IRS and State.
I'm getting the same error. I've checked and checked again for errors and I have none. Help would really be appreciated with this matter. I reading a lot of people are having this problem with turbotax. Thank you
@Matt0092 wrote:
I'm getting the same error. I've checked and checked again for errors and I have none. Help would really be appreciated with this matter. I reading a lot of people are having this problem with turbotax. Thank you
Delete the state tax return and then re-enter the state return. This will remove the formset error.
See this TurboTax support FAQ for deleting the state return - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-online/01/25895
@cejj please try deleting your state return form as DoninGA suggested above; let us know if the issue still persists afterwards.
Im getting this message, I have checked the form availability list and all forms are active. I removed the state it still didn't work. I reviewed for errors... Is this a turbo tax issue, because I'm moments away from doing this over on another platform.
I am also having the same issue. I have tried to delete the state return but it says this cannot be done after payment is made.
I am having the exact issue and the rep on the phone with me was reading this case and in real time responses were coming in showing i am not the only one. There is currently no real way to fix this but she said since multiple reports are coming in that this will be investigated and it is best to just save your return and come back at a later date and see if this bug was patched. Thank you Jamonica ❤️
I am also getting the same message. I have no errors and I have already paid. Do I need to just print my tax forms and mail them in?
In my case it looks like the issue is the first payment put in doesn't cover the state. So, the error is that I was trying to do my state but didn't pay for it yet. Once I removed my state and put it back in it asked me for another payment to cover the state. This wouldn't be an issue if you just showed the cost upfront instead of trying to hide it until the customer has done all the work and thinks I might as well now. Trying to be sneaky messed up the site.
I received the same error and cannot figure out why it won’t accept. Everything has been reviewed. Is the IRS not accepting returns just yet?
Any updates on this? Turbotax says everything is good to go and to efile, so there shouldn't be any missing forms or errors. If that were the case, wouldn't Turbotax tell us that as we go through the process?
Something is off here. If I hadn't already paid, I'd be on another platform right now!
Thanks @Tony66 . This worked for me as well. Initially Turbotax charged only TurboTax Premier amount. It didn't charge for states and I was getting the same error message. Then I deleted the States and redo it. This time, it asked for additional payment for states and I was able to e-file successfully.
What if I lived in Puerto Rico for the entire year of 2020?
If you are not in a hurry to get your refunder you owe... yes, this is an alternative , but understand due to COVID IRS is working with skeleton crew so processing time will be significantly delayed.
I was having the same issue, I checked everything, I had no errors. It was a simple return, no extra forms needed to file. I deleted my state return and reentered it, that fixed it!!
Someone had suggested to delete state, I cant even delete it and start over since it asked me to pay for the service and incant delete and start over. I am getting this error also
@EbonyA Ebony—-
I cant delete and start over, before e-filing it asks u to purchase and file. I paid for my services and now cant even start over. Please advise
I waited until today , the 12th as returns not accepted until today. The system still getting the "error". Hope to see this "fixed" today.
@Kaycruz Is it charging you for state return? I also paid but it was only charging me for federal. I was still able to go in and delete just state, after I re-entered it, I had to pay for state and everything went through.