Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 12:22:04 PM

Why did I get charged when it was supposed to be free if filed by 3/15? It is showing I filed 3/16 and the date right now is 3/15!

0 1 434
1 Best answer
Level 15
Jun 4, 2019 12:22:06 PM

Are you in Pacific time zone?  It is still 3/15 here.  But The free state filing is only from the online Free Edition with Absolute Zero.  The Free Edition only does very simple 1040EZ and 1040A returns and not the full 1040 and doesn't have deductions.  Looks like you are using Deluxe which is a paid version.  State is 39.99 in all paid versions Deluxe and higher.  You can see the Online prices here. See, Deluxe and above say State Additional 

https://turbotax.intuit.com/personal-taxes/online


If you think you qualify for the Free Edition You can try to downgrade.  But you will have to start over.  Or there is the Tax Freedom website which has more forms than the Free Edition and is free for both federal and state if you qualify.

 https://ttlc.intuit.com/replies/3288495 

1 Replies
Level 15
Jun 4, 2019 12:22:06 PM

Are you in Pacific time zone?  It is still 3/15 here.  But The free state filing is only from the online Free Edition with Absolute Zero.  The Free Edition only does very simple 1040EZ and 1040A returns and not the full 1040 and doesn't have deductions.  Looks like you are using Deluxe which is a paid version.  State is 39.99 in all paid versions Deluxe and higher.  You can see the Online prices here. See, Deluxe and above say State Additional 

https://turbotax.intuit.com/personal-taxes/online


If you think you qualify for the Free Edition You can try to downgrade.  But you will have to start over.  Or there is the Tax Freedom website which has more forms than the Free Edition and is free for both federal and state if you qualify.

 https://ttlc.intuit.com/replies/3288495