Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:37:45 PM

Why did I get charged $150.00 for turbo tax when it was only to cost $49? And each time I logged in my refund amount went down. Why?

0 1 729
1 Best answer
Intuit Alumni
Jun 3, 2019 1:37:46 PM

I cannot see your personal account because it is confidential. I can only guess here as to what the charges would be. I see you filed using TurboTax Deluxe. With TurboTax Deluxe, there is the program cost, in addition to a fee for filing state. In addition to that, you could have opted to pay those fees using your refund, which also costs a fee, or opted in to one of the optional upgrades. To review a breakdown of your fees, please see the TurboTax FAQ below for instructions.

https://ttlc.intuit.com/replies/4202093


1 Replies
Intuit Alumni
Jun 3, 2019 1:37:46 PM

I cannot see your personal account because it is confidential. I can only guess here as to what the charges would be. I see you filed using TurboTax Deluxe. With TurboTax Deluxe, there is the program cost, in addition to a fee for filing state. In addition to that, you could have opted to pay those fees using your refund, which also costs a fee, or opted in to one of the optional upgrades. To review a breakdown of your fees, please see the TurboTax FAQ below for instructions.

https://ttlc.intuit.com/replies/4202093