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New Member
posted May 1, 2025 8:12:25 PM

why cant i pay for my tax return? the field to pay is black and says "hidden"?

can someone tell me why the field to pay is black and says "hidden"?

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1 Replies
Expert Alumni
May 1, 2025 8:18:39 PM

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

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