Why can't I install ? Virus and Firewall off, won't install (disk) on 2 computers both WIN 10

I have a license. Purchased at Costco

294

Level 5

Jan 10, 2022 4:58:54 AM

Hi Thanks for using Turbotax.

Can you please help us with more details regarding the error message you are getting while installation

Intuit Alumni

Jan 10, 2022 2:34:00 PM

For help installing your software on a Windows computer please click the link below.