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New Member
posted Jun 3, 2019 10:59:54 AM

Why can’t I download it’s deductible information into TurboTax 2018 because the program says there’s an Internet issue? I am able to update my turboTax software.

Using a MacBook Pro 

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1 Best answer
Level 15
Jun 3, 2019 10:59:55 AM

Is this your error message?  If so, the FAQ also tells how to reset the Mac keychain.   See the blue link at the bottom of the FAQ.


TurboTax Mac: Connection problem when attempting to import from Its Deductible

https://ttlc.intuit.com/replies/6446422



1 Replies
Level 15
Jun 3, 2019 10:59:55 AM

Is this your error message?  If so, the FAQ also tells how to reset the Mac keychain.   See the blue link at the bottom of the FAQ.


TurboTax Mac: Connection problem when attempting to import from Its Deductible

https://ttlc.intuit.com/replies/6446422