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Level 2
posted Feb 22, 2020 11:02:43 AM

Why can't I copy/paste passwords into the import brokerage logon screen??

2 3 952
3 Replies
Intuit Alumni
Feb 24, 2020 10:26:17 AM

In order to copy/paste the password, you will need to ensure the password is actually showing such as Password123 not showing as ***********. When copying please use the Ctrl + C, and paste using Ctrl + V. 

Level 2
Feb 24, 2020 1:29:08 PM

Still does not work.  I'm using the downloaded (local) version, not the web version.  It is fully updated.

 

I copied using cntrl-C and pasted using cntrl-V.  To make sure there's not something funny with LastPass, I even tried copying/pasting to Notepad (password pasted correctly) and then copying again and cntrl-V pasting to TurboTax.  ZILCH

 

Please advise.

 

 

Level 2
Apr 22, 2020 7:25:40 AM

I agree. For those of us who use a password manager to construct long, undecipherable passwords, having to re-type them into TurboTax is ridiculous. Any clerical mistakes in doing so can easily result in getting locked out from the "partner" financial services account. Please enable paste! (I tried both the ctrl-v, etc. variants and right-click--expecting to get a menu. Nothing).