Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 5:17:15 PM

Why arent my questions being answred

0 1 695
1 Best answer
Level 15
Jun 5, 2019 5:17:16 PM

Ok, I went through this once, and then the 2nd time it disappeared.  I assume that is what you got also.  So I had to get out of the State return and then go over again, then the state information on the renter's credit will appear. 

I have put 4 pictures below so that can help you.  But basically go through CA again. If you just try to go to that section it may not appear as you went past it once already. 

1 Replies
Level 15
Jun 5, 2019 5:17:16 PM

Ok, I went through this once, and then the 2nd time it disappeared.  I assume that is what you got also.  So I had to get out of the State return and then go over again, then the state information on the renter's credit will appear. 

I have put 4 pictures below so that can help you.  But basically go through CA again. If you just try to go to that section it may not appear as you went past it once already.