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New Member
posted Apr 23, 2024 3:32:23 AM

Why are they charging me?

i didnt order deluxe. Why are they charging me

0 1 3475
1 Replies
Expert Alumni
Apr 23, 2024 4:55:39 AM

If you are being charged by TurboTax then it is likely that at some point you selected some sort of upgrade such as live assist or audit protection. Go to tools then look at your fees to see what you are being charged for.  If you did not pay yet, and you did upgrade you can follow the steps here to switch back to free if you qualify. 

 

How do I switch to a cheaper TurboTax Online product?