See this TurboTax support FAQ for paying your TurboTax account fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto-debited-turbotax-fees/L3rDdVynu_US_en_US?uid=mbnjwmtv
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
The charge for this was suppose to come out of the refund.
You can’t charge my account, as I am out of work from surgery last month, and having another surgery next month. I get NYS Disability which is $156.34 a week. It doesn’t even cover my rent.
Send me a bill in the mail, and I will try to pay a little when I can, till I’m better from my surgeries. Thanks.
Joann Griswold
@j1953tractorman Contact customer support. No one in this user forum can help with this issue.
To call TurboTax customer support