Why am I paying for your service when my taxes were wrong

Please explain what went wrong.  We cannot see your tax return.

Turbo tax never asked me to input my 1095-A. I now have to find a tax person to help me fill out a form. So now I paid 117 dollar for something that advertise as free free free and I’m going to have to pay someone to fix it. Never again with turbo tax

TurboTax changed the location for the entry of the Form 1095-A when Congress lowered the penalty for not having health insurance to $0.00.

For 2019 use these instructions to generate a Form 8962 to respond to a Letter 12C from the IRS:

1.  Sign In to Turbo Tax
2.  Click Tax Home, in the upper left. Scroll down to Your Returns and Documents 
3.  If you do not see options under that heading, look to the right and click on Show
4.  Make sure the correct year is underlined in blue
5.  Select Amend (change) return and then Amend Using Turbo Tax Online
6.  Do not click continue on the “We’ll help you change (amend) your return” screen. Simply go to the left menu and
7. Click on the Federal and then
8. Click on Deduction and Credits in the upper portion of the page.
9. Scroll down and click on Medical, Show More.
10. Choose Affordable Care Act (Form 1095-A) by clicking on Start or  Revisit
11. Enter your 1095-A form and generate an 8962 form.
12. Click through the ACA section
13. Select Tax Tools, on the left menu
14. Select the Print Center
15.  Print, save, or preview this year’s return and click in the box to select federal returns
16. Click on View or Print Forms to print the forms you need
17. You can view the forms from here and select just to print the pages with
18.  Form 8962 and Form 1040 (if needed)