Why am I not getting an option to file? I select the refund advance, get approved, then it comes back to the 3 steps to file, but there is no option to file.

I select the refund advance, I am approved, I sign into my credit karma account, select for my state to go to the same account, and hit continue, and it brings me back to the page that says "just two more steps and we'll file your returns." I have tried on the app, on the browser on my phone and my computer, and they all loop back to to this. Please help.

155

Level 15

Jan 26, 2024 5:34:38 AM

Maybe you are waiting for some forms. Click Review to see if you are missing some forms needed in order to e-file.

Many federal and state forms are not yet available. Check here for form availability. The dates are subject to change.

Tax form availability tool,

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29. And….a state return cannot be accepted until after the IRS accepts your federal return.

Another thing to check—make sure the address on your tax return and the address on your method of payment match each other.

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Why am I not getting an option to file? I select the refund advance, get approved, then it comes back to the 3 steps to file, but there is no option to file.