Why am I getting a "something's gone wrong" message when I answer "yes" to self employed income? Unable to get answers so unless resolved I'm leaving TT permanently.

Had to stop my tax prep due to this glitch. No response from TurboTax. If not addressed by Friday I'm out, switching providers.

363

Expert Alumni

Feb 27, 2024 10:36:32 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser. Make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Why sign in to the Community?

Why am I getting a "something's gone wrong" message when I answer "yes" to self employed income? Unable to get answers so unless resolved I'm leaving TT permanently.