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New Member
posted Jun 3, 2019 12:39:56 PM

Why am I being charged for TURBOTAX LIVE DELUXE and do I have the option to opt out of it? I thought Turbotax was supposed to be free?

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1 Replies
Level 15
Jun 3, 2019 12:40:01 PM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition.  Click on Tax Tools on the left side of the program screen while working on the 2018 online tax return.  Click on Clear & Start Over.