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New Member
posted Apr 26, 2025 1:51:31 PM

Why am I being asked to submit another $154.44 payment to file my taxes?

The app asked for payment. I submitted it and it is pending in my bank account. It then said it couldn't submit because I needed to fix something in my state return. I went back & fixed it, tried to submit again and it is now asking for the payment again. Why? Can someone please help me?

0 3 2000
3 Replies
Expert Alumni
Apr 27, 2025 11:02:08 AM

You can review your fees, to see why your price went up.   You can also downgrade to a different TurboTax Online product.  


 

New Member
Apr 29, 2025 8:54:52 AM

Is this because I had put in a wrong digit in my last year's AGI and once I corrected it, had to resubmit? Is it a resubmitting fee?

Level 15
Apr 29, 2025 9:05:59 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh