Where do I find the "expert help"? I'm using a computer with the "Premier" software and have no "assistant" or "Expert Help" "icon in the top right"

Intuit Alumni

Jun 3, 2019 11:21:24 AM

Please see the the below FAQ for instructions on how to connect to Expert Help:

If that does not work, please reach out to a Customer Support Specialist by following the instructions below:

Please note: If you are using TurboTax Free Edition, when you select talk to a specialist, you will be asked to add PLUS benefits first.

[edited 03.30.18 - 4:38PM]

Level 2

Jun 3, 2019 11:21:27 AM

This is not helping - I have no "assistant" or "Expert Help" "icon in the top right"

Intuit Alumni

Jun 3, 2019 11:21:28 AM

I have included an FAQ above for instructions on how to contact customer support.

Level 2

Jun 3, 2019 11:21:29 AM

I don't see it.

Intuit Alumni

Jun 3, 2019 11:21:30 AM

It is below the first FAQ.

Level 2

Jun 3, 2019 11:21:32 AM

It is there now, but I'm not using the free edition. Thanks!

Intuit Alumni

Jun 3, 2019 11:21:33 AM

You're welcome!