This is a known issue and is currently being fixed by intuit.
Here is a workaround
Tried the workaround-not successful; When downloading Illinois, it states software is updated. Cannot View, download, or print or save as a Pdf. Been a customer for over 20 years. Would appreciate your help in resolving this problem
Follow the detailed instructions here; <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4611225-can-not-print-my-2018-il-state-forms">https://ttlc.intuit.com/questions/4611225-can-not-print-my-2018-il-state-forms</a>
Removing the three files seems to be the trick. Restart TurboTax after removing the files.
Here we are again - January 4, 2021 -
and the Illinois State download appears to fail.....
probably like many states not ready because the IRS has not finalized its forms. you can't e-file Illinois until the IRS opens e-filing probably late January 2021. could be later since the IRS may have to modify its forms to take into account the second stimulus.