When Turbo Tax asks for credit card number to pay for state electric filing the program freezes, How do I enter credit card number?

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2 Replies

New Member

Jun 1, 2019 12:39:46 PM

You can also try using a different browser to see if it resolves the issue if not please see suggestion below.

If this issue is not resolved, please contact our Phone Support, they can take a payment over the phone and walk you through continuing to e-file.

If using Windows 10, please see TurboTax FAQ below.

TurboTax FAQ - What is the TurboTax phone number?

Why am I unable to continue to payment in TurboTax on Windows 10

Expert Alumni

Feb 17, 2020 1:41:20 PM

Did you have a specific question?