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Level 1
posted Feb 4, 2020 4:47:30 AM

When trying to review my stock information, the page simply will not load. I select my broker, and click next and that’s as far as it goes. I’ve tried multiple ways.

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1 Replies
Expert Alumni
Feb 4, 2020 3:10:29 PM

Refreshing your browser and clearing out your cache and cookies may resolve the issue, the articles below will help.   After performing these steps log out of TurboTax and then back in.  If the issue still persists please try a different browser.

 

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272  

 

If you continue to have problems please contact Technical Support using this form: 

 https://support.turbotax.intuit.com/contact/