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New Member
posted Jun 3, 2019 1:16:32 PM

When trying to download the PDF copy of our return it is sending us a garbage file not a .PDF. This file will not open in any application to be read.

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1 Best answer
Level 15
Jun 3, 2019 1:16:37 PM

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

2 Replies
Level 15
Jun 3, 2019 1:16:37 PM

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

New Member
Jun 3, 2019 1:16:40 PM

Thankyou so much, worked like a charm!