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New Member
posted Feb 21, 2024 10:01:09 PM

When I tried logging into my credit Karma it keeps saying information doesn't match from the turbotax

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2 Replies
Level 15
Feb 21, 2024 10:58:25 PM

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund-advance/unable-update-old-account-information-approved/L8JZpGuwX_US_en_US?uid=lswhapfe

Expert Alumni
Feb 22, 2024 1:22:28 PM

Some TurboTax customers may experience an issue when trying to update their prior year closed Credit Karma account information to their new Credit Karma account when selecting refund advance.

 

Use this link to sign up to be notified when the issue is resolved: Why am I unable to update my prior year closed Credit Karma account to my new one?